Patricia Kitchen

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Money Fix: Getting consumer info in plain English

If you're a lawyer who reads with a magnifying glass, you may not worry about making sense of consumer information on brokerage statements, health insurance documents, mortgage loans or credit card contracts.

Then there are the rest of us, consumers who struggle with page after page of dense - and minuscule - jargon and legalese.

Working to get such writing streamlined and clarified...

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