A new self-service software distribution platform is released for CTI integration with Contact Canvas
Richmond, VA (PRWEB) November 02, 2015
AMC Technology (http://www.amctechnology.com) has announced it has launched its App Gallery for Contact Canvas (http://www.contactcanvas.com). Contact Canvas is a powerful, communication-enabling platform that maximizes business assets such as CRM and telephony infrastructure through seamless integration that yields efficiency and increases customer satisfaction.
Contact Canvas App Gallery showcases the full capabilities of AMC’s Contact Canvas platform by illustrating the flexibility and power of its components. Through Contact Canvas, AMC is able to integrate today and tomorrow’s heterogeneous enterprise with one product that can be customized and extended. The App Gallery simplifies software distribution by providing a self-service model for Contact Canvas customers. App Gallery also provides a convenient opportunity to share feedback and product reviews and will act as a resource for those shopping for contact center integration solutions.
“App Gallery helps customer realize the full potential of the Contact Canvas Platform,” said Anthony X. Uliano, Founder and CTO of AMC Technology. “Contact Canvas goes beyond the point to point solutions offered by other companies and our App Gallery shows the depth of our platform approach.”
“Furthermore, App Gallery is a vehicle to engage our customers and build a community of software providers and consumers interested in robust contact center solutions,” added Aimee Stinson, Director of Strategic Alliances at AMC Technology. “Contact Canvas reflects the investment of our customers in providing an elevated customer experience so we really wanted to give them a place to share their feedback directly with those seeking an integration solution. App Gallery exhibits AMC’s innovation but also that of our customers and partners. Our vision is that it will inspire others to innovate as well.”
AMC’s Contact Canvas delivers a robust offering of integrations between products like SAP, Siebel, Salesforce, Microsoft Dynamics and Cisco, Avaya and Aspect that can be mixed and matched. Different from point to point solutions, Contact Canvas customers can take advantage of all of the integrations offered without purchasing additional licenses or forklift upgrades. Contact Canvas is an excellent value for companies that have multiple CRMs and multiple communication platforms or anticipate future growth where a heterogeneous environment is a real probability.
Visit the Contact Canvas App Gallery at http://www.contactcanvas.com.
About AMC Technology
AMC Technology, LLC, is a global industry leader in contact center and CRM integration with 20 years of experience. AMC powers contact centers for customers around the globe through certified products and unparalleled expertise. AMC Contact Canvas product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. For more information, visit http://www.amctechnology.com or contact sales(at)amctechnology(dot)com or +1 (804) 419-8600.
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