Accelerating customer success at core of go-forward strategy.
Austin, TX (PRWEB) May 06, 2016
ESW Capital, LLC, announced today the acquisition of Austin-based @hand Corporation. @hand delivers high-performance mobility solutions for highly-distributed, data-rich enterprises.
@hand understands the unique challenges faced by workers that manage business-critical functions - and the vital role that mobile technology can play in helping them. @hand software increases productivity by shortening the distance between the core of the enterprise and the most remote employees.
ESW will operate @hand as a stand-alone entity under their Versata Enterprises affiliate with a dedicated customer support and product team. @hand joins Versata’s corporate family of over 30 enterprise software companies acquired over the past seven years. Integration will begin with implementation of Versata's Customer Success program, a proven method for driving successful customer relationships and alignment of product development investments with customer priorities.
"This acquisition gives @hand customers the opportunity to accelerate their success and the value that the software brings to their business,” said John Cannington, President and CEO of @hand. “I couldn’t be more excited about the future for our prominent customer base.”
Leela Kaza, a Versata veteran will take on the role of CEO for @hand. “Currently @hand is established as an industry leader and innovator in its space. With the acquisition, we can excel @hand solutions further by taking advantage of our industry-leading operational efficiencies and obsessive customer success focus," Kaza said.
About ESW’s affiliate, Versata Enterprises
With a global presence covering 50 countries, Versata solves complex business problems for the world's largest organizations. Versata distinguishes itself in the software industry by focusing on customer priorities as driven by value delivered. Versata's market-leading Customer Success Program ensures customer involvement in product decisions and business priorities and provides opportunities for customers to score Versata's performance against commitments. Versata's world-class engineering capability ensures substantive and valuable product releases, continuous innovation, and repeatable value propositions. ESW (http://www.eswcapital.com) and its affiliated companies have been in the enterprise software space since 1988, and the group includes notable brands such as Trilogy, Aurea, Versata, and Ignite Technologies.
@hand provides enterprise mobility solutions for mission-critical work processes, such as asset management, supply chain, and field service. With patented software and a comprehensive set of solution services, @hand offers over a decade of experience in the successful delivery of strategic solutions for the mobile enterprise. To learn more, visit http://www.hand.com.
For the original version on PRWeb visit: http://www.prweb.com/releases/2016/04/prweb13377035.htm