Hitachi Solutions America to provide thought leadership to CFMA attendees on how powerful, cloud-based field service management solutions deliver important business insights and analytics.
IRVINE, Calif. (PRWEB) June 20, 2016
Hitachi Solutions America, Ltd., a leading provider of global industry solutions based on the Microsoft Cloud, is pleased to be an exhibitor at the Construction Financial Management Association’s Annual Conference & Exhibition in San Antonio, June 25-26, at Booth #317.
Established in 1981, the Contruction Financial Management Association (CFMA) is "The Source & Resource for Construction Financial Excellence," and it is the only nonprofit organization dedicated to serving the educational needs of today's construction financial professionals. CFMA’s membership represents all types of contractors, as well as other professionals and specialists who serve the construction industry.
As service organizations evolve to deliver differentiated and consistent customer engagement across channels, Microsoft is supporting this shift with its move toward the Connected Field Service model. Connected Field Service empowers agents with a single, unfied experience for delivering outstanding customer service across devices. Hitachi Solutions America is leveraging the power and choice of the Connected Field Service direction with its field service solution development and deployment.
Hitachi Solutions America’s cloud-based construction industry solutions enhance business efficiency and productivity with mobile, user-friendly innovation. Solution experts will share how these cloud-based solutions present new opportunities for organization, collaboration, and growth with CFMA conference attendees.
Hitachi Solutions America has a long history of success in Field Service Automation (FSA). Our services team has extensive experience building and implementing FSA systems for clients in many different vertical industries. Our portfolio of solutions for FSA include Microsoft’s Field One product based on Microsoft CRM, and our Hitachi Solutions FSA product built around Microsoft AX.
The following functionality is included in Hitachi Solutions’ FSA products:
- Call Center, Scheduling, and Dispatch Management
- Service Order Life-Cycle Management
- Contract and SLA Management
- Asset and Warranty Management
- Resource Tracking and Performance Management
- Customer Portal
- Inventory Management
- Bing Maps Integration
- Mobile Experience
From a mobile field worker’s perspective, FSA Mobile offers individual- and crew-based roles for field generated work orders. With 26 point bi-directional ERP integration capabilities, customers can extend ERP to the field with FSA to support time and expense capture, skill-based HCM, payment capture, inventory management, and quoting in the field.
“We are proud to continue our mobile-first, cloud-first charge in our industry solution development and deployment,” said Mike Gillis, President and Global Chief Operating Officer, Hitachi Solutions America. “We look forward to sharing how our solutions’ cloud-based system infrastructure and integration points create an innovative and cost-effective platform for agile, intelligent construction management.”
Please stop by Booth #317 at the CFMA Annual Conference to speak with construction industry solution professionals. To learn more about Hitachi Solutions’ global capabilities and regional offices in the United States, United Kingdom, Canada, India, Japan, China, and South East Asia, contact NA.Marketing(at)hitachi-solutions(dot)com, call 1-888-254-7242, or visit http://us.hitachi-solutions.com.
About Hitachi Solutions America, Ltd.
Hitachi Solutions America, Ltd. helps its customers to successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as the Microsoft 2014 CRM Global Partner of the Year and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, call + 1 949.242.1300 or visit: http://us.hitachi-solutions.com.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2015 (ended March 31, 2016) totaled 10,034billion yen ($88.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com.
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