Company selects payment processing suite to enable a higher level of customer service through an additional payment channel
SOUTHFIELD, Michigan and FOLSOM, California (PRWEB) May 17, 2016
Meadowbrook Insurance Group, Inc. (“Meadowbrook”), a U.S. Property and Casualty risk management organization, and One, Inc., a leading, cloud-based insurance software company, today announced that Meadowbrook has selected ProcessOne® to manage its payment processing and daily cash reconciliation, ContactOne™ to increase policy retention via automated calling and messaging and PortalOne™ to provide multi-device 24/7 payment and policy information access.
Meadowbrook selected One, Inc.’s payment processing suite to improve their customer service through the addition of a data-secure payment channel that will enable their insureds to make their premium payments via credit card.
“At Meadowbrook, we are committed to exceeding the expectations of our customers. Embracing new technology in order to enable our staff to deliver the highest level of customer service is part of that,” said Chris Spring, SVP and CIO, Meadowbrook Insurance Group. “One, Inc.’s software will allow us to provide our insureds an additional payment method and streamline internal processes for our team. The combination of benefits was what made One, Inc. an easy choice for us.”
“We are very pleased to welcome Meadowbrook Insurance Group as a One, Inc. customer,” said Christopher W. Ewing, President & CEO, One, Inc. “Our software will give them an additional competitive advantage to retain customers without having to increase staff or workload. We’re looking forward to working with their team.”
One, Inc.'s InsureOne™ suite of software enables carriers and agencies of all sizes to streamline processes and increase efficiency in each area of their organization. Our scalable, integrated solutions are engineered to optimize data and provide value. One, Inc.’s InsureOne suite includes PolicyOne™ (policy administration), ClaimsOne (claims management) ProcessOne® (payment processing and reconciliation), PortalOne™ (web-based credit card payment portal), ContactOne™ (IVR and customer retention system), ActivityOne™ (enterprise efficiency), AppOne™ (agency management and CRM), SalesOne®(marketing representatives management and CRM software), LeadsOne™ (lead management), CampaignOne™ (campaign management) and DataOne® (business intelligence and reporting).
About Meadowbrook Insurance Group
Meadowbrook Insurance Group, Inc., based in Southfield, Michigan, is a leader in the specialty program management market operating through various entities, including several agencies, claims and loss prevention facilities, self-insured management organizations and six property and casualty insurance underwriting companies. Meadowbrook has twenty-eight locations in the United States. Meadowbrook is a risk management organization, specializing in specialty risk management solutions for agents, professional and trade associations, and small to medium-sized insureds. For further information, please visit Meadowbrook's corporate web site at http://www.meadowbrook.com.
About One, Inc.
One, Inc. provides an integrated cloud-based platform designed to make it effortless to manage your business. We bring together core functions combined with data and analytics, CRM, payment processing and agency management – all in ONE modern solution – to provide a seamless approach to the customer experience. For more information, please visit http://www.oneincsystems.com
For the original version on PRWeb visit: http://www.prweb.com/releases/2016/05/prweb13415253.htm