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Retailers feast on free Facebook tools, shun ads

Chief executive and founder Mark Zuckerberg talks to

Photo credit: AP | Chief executive and founder Mark Zuckerberg talks to advertising partners at a Manhattan meeting. (Nov. 6, 2007)

Krishan Agarwal, president of online luxury watch vendor Melrose.com, told a roomful of attentive Internet retailers last week how Facebook had helped his company generate about 25 percent more sales in two years.

Then he dropped a bombshell: Melrose spent less than $1,500 on Facebook ads during that time. Everything else the company did with Facebook was free.

"Some of the tools that...

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