Amber Gordon’s 6-year-old daughter believes Santa can do anything, and Gordon wasn’t about to let a Hatchimal ruin that. So she penned a letter from Santa to her daughter explaining why the sold-out-everywhere toy won’t make it to their home by Christmas morning.

Gordon posted the letter, with Santa’s letterhead, on her personal Facebook page and the Facebook page of her photography business with a link that allowed other parents to download it. The letter has since gone viral as other frustrated parents latch onto the idea. In the letter, Santa explains how the elves have to wait for the eggs to be laid before they can be delivered, and that it might not be until after the holiday.

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“I genuinely created it to preserve the magic for my daughter,” Gordon, 27, said in a phone interview from her home in Michigan. “I thought it was just a fun little thing to get a few likes on my Facebook page.”

Gordon has since gotten lucky — she finally obtained a Hatchimal at her local Toys R Us for the suggested retail price of $59.99. But she feels for other parents who are still lacking, or feel the pressure to buy a Hatchimal for hundreds of dollars on eBay or Craig’s List. “Hopefully it will help some moms,” she said of her letter. “It seems a lot of parents are grateful.”

Parents can download the letter here.