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Stranded LIRR passengers: Crew provided no information

December, 19, 2009, Sayville: The Sayville train station

Photo credit: Newsday/Mahala Gaylord | December, 19, 2009, Sayville: The Sayville train station is covered in snow Saturday evening during Long Island's first big snow storm of the year. Newsday photograph by Mahala Gaylord.

The blizzard of 2009 forced the cancellation of many Long Island Rail Road trains and delayed others. But the worst rider experience may have occurred on the 2:54 a.m. to Ronkonkoma, whose passengers were stranded for hours without heat.

Passengers complained the crew provided no specific information on what was happening. "They didn't give us any information," said Hofstra University student...

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