A popular lip balm that claims to make you smile made a Holtsville woman bleed, crack and blister, according to a class action suit she has filed against its Manhattan-based distributor.
Nicole Emily Caggiano’s lawsuit, filed Tuesday in U.S. District Court in Manhattan, says that after she started using EOS Visibly Soft Lip Balm in January 2015, she developed sores as well as a rash around her lips. Her symptoms worsened for a two-week period, and then “she developed yellow pus in the blisters, dark scabs, and blood” in and around the blisters from her lips being extremely dry and cracking, according to the lawsuit.
The suit says EOS Products LLC, despite being on notice that its products were physically harmful to consumers, failed to put warning labels on its packaging, on its website and on advertising material; failed to recall the product; and also failed to commission a study regarding the adverse effects of its proprietary formula.
Caggiano also had similar outbreaks on her lips after using the balm in May, October and December, the suit says.
In May, her lips were still blistered “on the day of her sister’s wedding, which was extremely embarrassing,” the suit says.
After the December outbreak, she realized that using the lip balm was the only common factor in her outbreaks and she stopped using it, according to the suit.
The balm comes in a variety of flavors and is endorsed by celebrities including Kim Kardashian and Britney Spears.
Caggiano says in the suit she used the vanilla mint and sweet mint flavors. She wants EOS to warn customers of the adverse effects of its products and to make whole “consumers who have been injured by the product.”
A similar class action was filed Jan. 12 in California; in that suit, Los Angeles resident Rachel Cronan made similar claims — that using EOS lip balm caused her to break out in “boils and blisters on and around her lips, requiring medical attention.”
In published reports, the company has denied the claims.
In a Jan. 13 posting on its Facebook page, the company answered the class action in California, saying its products are safe to use and are made with the highest quality ingredients.
“ . . . They all meet or exceed all safety and quality standards set out by our industry,” the post said. “An independent laboratory puts each of our products through a battery of rigorous testing to ensure this is the case. For these reasons, we firmly believe this lawsuit is without merit, and we will continue to create new and exciting products that delight our customers.”