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Ticket scalping boom shuts out fans

"We couldn't find tickets that matched your request."

Most of us have seen those words on our computer monitors moments after tickets go on sale on Ticketmaster. But for each frustrated New Yorker who gets shut out of a sporting event or concert, there's a ticket broker who's beaten you to the punch.

It's now almost a year since ex- Gov. Eliot Spitzer and the legislature made scalping...

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