The venerable Book Revue bookstore in downtown Huntington is not letting a phone outage shelve its business.
The store's nine phones lines -- and credit card machines -- went down Saturday morning, the day after 29 inches of snow were dumped on the hamlet. A Verizon official said Wednesday heavy rain earlier this week also affected service.
"It's tremendously inconvenient . . .," Klein said Wednesday. But "we're going to do whatever we can do; we'll keep the store open. We just have to keep going."
To keep the operation running, Klein said, emails were sent to customers alerting them of the outage and a message has been posted on the store's Facebook page. As for sales, Klein said he believes they are down, but for those who come to the store and want to use a credit card, staffers are writing down account numbers to be input when service is restored.
Klein said he spoke to Verizon customer service Sunday and repair workers visited the store Monday morning, saying service would be restored Tuesday. But no one showed up that day, Klein said, or Wednesday.
In an email, Verizon spokesman John Bonomo said the cable serving the store and other businesses in the downtown was impacted by recent storms, including Monday's heavy rain. He said that because of safety concerns caused by an electrical issue in the area, Verizon workers could not work on the problem Wednesday. When they get the green light from the Long Island Power Authority, workers will be able to fix the problem, he said.
A phone message for LIPA officials was not immediately returned Wednesday.