LIRR changes aim to keep riders informed
Photo credit: Newsday / Alejandra Villa | LIRR Conductor June Dicarlo using her cell phone on the train. (Jan. 19, 2012)
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LIRR officials have gotten the message, and now they're trying to improve theirs.
Responding to complaints about the quality of its communication with customers during a service disruption, the Long Island Rail Road is making changes -- including putting its public information and movement operations in the same room, and installing more sensors and GPS devices -- that aim to keep riders better...
