I recently mailed a package to my granddaughter. Sadly, it never arrived at her college post office.

Since Priority Mail packages come with $50 insurance, I filed a claim. This entailed locating the receipts for every item. Next, I had to learn how to scan these receipts to file them online with my claim. Heaven help the person who isn't savvy with a computer.

I never did figure out how to provide a receipt for my home-baked pumpkin cake! Foolishly, I assumed I'd be sent a check for the $50. I had provided receipts, spent $12.65 on postage and made many calls trying to track down the package. My claim was rejected! I still don't understand why.

I asked for reconsideration, filed more papers, had the supervisor at the college post office document in writing that the package never arrived. My claim was again denied. I'm now awaiting word on a final appeal, but I'm not holding my breath.

In light of my experience, this time I mailed a check.

Marsha Froelich, Lake Grove

Old technology kept families close

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Living in Brooklyn in the early '50s, my father bought our first black-and-white TV set. It was an 8-inch Philco with only a few channels. Often, we would only have a test pattern to look at. But I did watch westerns like "Hopalong Cassidy" and kids shows like "Howdy Doody." Because we did not have a remote control, nobody would get up to change the station, so I watched all the ads.

In the beginning, we had an indoor antenna that we called rabbit ears. Later, we had an antenna on the roof. My dad would go up to adjust it. We opened the window and yelled up to him. When the next windy day came, the interference returned. My dad was always fixing the TV and going to the store to test its tubes.

One day, I came home from school to find that my dad had attached a magnifier to the screen to enlarge the picture, and then he bought a red film that covered the screen. Now I was able to watch a bigger screen in color; too bad everything was in a reddish tint.

Old technology seemed to bring families closer together by bringing conversation to the dinner table. Today, kids and parents are always on their cellphones and seem to have lost that communication. I prefer the old days, when life was less complicated, and we knew our children by speaking to them instead of texting.

Martin Blumberg, Melville

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At craft fairs, easy on the merchandise!

This time of year there are many craft fairs on Long Island. Speaking for those of us who spend hours making things, we would appreciate some basic respect from customers.

Most are respectful and nice, but each year we find more rudeness and disrespect.

Please, parents, watch your children. The time to say, "Don't touch," is when you get there, not after we've had to tell your children to stop destroying the items they have in their hands.

Please handle our things carefully. If you have a drink in your hand, don't lean over so it threatens to spill on our things. Please don't handle everything on the table if you have no intention of buying it. We understand inspecting items, but one is usually the same as another.

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If you handle something, please put it back the way you found it -- not upside down, not thrown backward on top of something else.

We crafters appreciate your business as well as your respect.

Barbara Diamond, Port Jefferson Station