I had heard about hurricanes, but it is one thing to watch pictures on TV and very different when you yourself become injured ["Vote on Sandy bill set," News, Jan. 25].

One man kindly lent me his cellphone. I got through to the Federal Emergency Management Agency, and I was told that the agency would contact me and send a representative to inspect the damage. The question is, how can FEMA contact me if there is no telephone connection?

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I had to walk a few miles to the community center. The administrator let me use the phone. It took me more than an hour to convince the phone company that I needed a connection.

A few evenings later, the FEMA inspector came. I could not show him all the damage because he was in a hurry. Other countries are more supportive of their citizens after a disaster.

Izyaslar Lantsberg, Cedarhurst