After using a local service to grieve my property taxes again this year, the company was finally successful in obtaining a small reduction in my bill. That was the good news. Now the bad news: Trying to get it back from the town in a timely fashion will be impossible!

I just sent in my second half of the year's taxes. Why couldn't this decision have been made to coincide with the tax bill, and the property owner notified before sending in the second half-year payment? I could have reduced my payment by the new amount and that would have been the end of it.

Of course, this would be way too efficient. After talking to someone at the county, I am told that it will take up to 18 months to process the refund because it has a backlog.

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I have had to pay the tax grievance company half of what it saved me, plus fees, out of my pocket. Then I am told that I have to wait more than a year to see my refund. Whatever the reason, it is a shameful way to treat the taxpayer who is already overburdened with living on Long Island.

Kenneth Zegel, East Patchogue