October 7, 2008
LETTERS
Letters: Dan Neil's Joshua Tree trip, bumped from flights
One sore hiker with an iPod
I enjoyed the story about Joshua Tree ["21st Century Solitude," May 4, by Dan Neil]. I am glad everything turned out OK. As you said, at least you didn't have to have a helicopter come and fish you out. I am on the Altadena Mountain Rescue Team; we rescue our share of tired and sore people.
--Charles Rozner, Northridge
That was a good piece. The only part of the equipment list I didn't get was the iPod. Isn't that sort of antithetical to the trip?
--David Dutra, Tucson
On standby
Regarding "More Cash for Fliers as Airlines Do the Bump" [Travel Insider, May 4]: The airline purports to sell a ticket for a seat that it has already sold to someone else, without telling the customer. In any other business, they call that fraud.
By overbooking, the airline collects its full fare for more seats than it had to sell. Bounced passengers tenacious enough to run the compensation gantlet get token recompense.
The public is entitled to protections: Airlines should be required to tell customers when the plane is overbooked; those who reserve their seats after the plane is full should be regarded as stand-by passengers. That the Department of Transportation hasn't required this makes it clear the public interest is of no concern.
--Arthur O. Armstrong, Manhattan Beach
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