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Hilton subsidiary to pay $250,500 in do-not-call settlement

This screen image shows the home page of

This screen image shows the home page of Hilton Grand Vacations, which has agreed to a fine of just over $250,000 to settle charges that it illegally contacted New York residents enrolled in the National Do Not Call Registry. Credit: Hilton Grand Vacations

An Orlando-based company that is part of the Hilton hotel chain has agreed to pay a fine of just over $250,000 to settle charges that it illegally contacted New York residents enrolled in the National Do Not Call Registry, Gov. Andrew M. Cuomo’s office announced this week.

Hilton Grand Vacations is accused of making “no less than 334 unsolicited marketing calls” to 133 consumers statewide, the governor’s office said.

About 25 percent of the complaints came from Long Island, the highest percentage for any region, the state Department of State said. The company made the alleged calls from October 2009 through September 2011.

“New Yorkers should not be contacted by telemarketers once they are enrolled in the Do Not Call Registry,” acting New York Secretary of State Rossana Rosado said in a statement.

A Hilton Grand Vacations spokeswoman confirmed the $250,500 settlement.

“We cooperated with the State of New York throughout the process and are pleased to have reached an agreement that allows Hilton Grand Vacations to continue its telephone outreach for vacation packages to existing customers,” she said.

In a settlement a company neither admits nor denies guilt.

The department’s Division of Consumer Protection enforces New York’s Do Not Call Law, which allows state residents to sign up with the National Do Not Call Registry to deter marketers.

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