BOSTON — New technology threatening to make some hotel jobs obsolete is among the concerns that prompted thousands of Marriott workers to walk off their jobs across the United States in recent weeks.
D. Taylor, president of hospitality workers' union, Unite Here, says his members simply want a say in how potentially game-changing products and services are introduced.
Marriott says the technology isn't meant to replace workers, but enhance guests' stays.
Workers are also seeking higher wages, changes to the work demands for housekeepers and job protections for restaurant and bar staff as some hotels shutter those facilities.
Some 7,700 hotel workers are on strike in cities including Boston, San Francisco, San Diego, Oakland, San Jose, Detroit and Honolulu.