Melville-based distributor Arrow Electronics Inc. has unveiled a new online management tool for its customers, allowing them to more effectively manage sales cycles.
The new order management tool enables users to view and download important information about online and offline orders for up to 12 months, Arrow said.
The system "is the latest of Arrow’s online tools designed to simplify the entire order process, whether customers order online or through our sales team," Martin Rohde, vice president of eBusiness for Arrow Electronics, said.
Customers can now:
Search sales history by purchase order, customer part number or manufacturer part number
Filter views of order history, including all open orders (backlog)
Download order details to Excel or other text formats
View shipping information, including carrier-tracking details
Reorder directly from a previous order
View and print invoices
Communicate directly with the Arrow sales team
“Order Management is the latest of Arrow’s online tools designed to simplify the entire order process, whether customers order online or through our sales team,” Rohde said.
“This recent enhancement is part of Arrow’s overall strategy to provide complete support to customers, regardless of how they place their order.”
Visit Arrow's website for an online demo of the new Order Management tool.