Kissimmee area hotel leverages full-service social media and online review management to increase guest loyalty and drive RevPAR.
Orlando, FL (PRWEB) June 17, 2016
11 Interactive Media, a full-service digital and advertising agency founded by hospitality veterans; announced that Central Florida’s Ramada Kissimmee Gateway hotel has hired them to manage their social media and online reviews. 11 Interactive Media provides hotels and resorts with a complete, full-service social media management, online reputation management, and advertising solution that helps to increase guest satisfaction and drive RevPAR.
“We are extremely excited to announce our partnership with the Ramada Kissimmee Gateway hotel, the closest Ramada flag to the main entrance of the Walt Disney World® Resort,” said Kevin Johnson, 11 Interactive Media’s Co-Founder and Chief Executive Officer.
“In today’s hyper-connected world, hotel’s are under increasing pressure to engage with guests on social media all while trying to maintain guest service at the hotel,” said Michelle Wood, 11 Interactive Media’s Co-Founder and President. “As veteran hospitality leaders, our team is excited to help hotels engage guests online through social media, online reviews, and digital advertising so that we can allow the hotel level leadership and team to focus on creating a world-class experience with their guests. We are excited to partner with the Ramada Kissimmee Gateway to roll out our suite of turn-key solutions that were designed for hoteliers, by hoteliers.”
Turn-Key Marketing & Advertising Solutions for Hotels:
- Social Media Management: A turn-key social media management solution that posts and shares curated content relevant to your brand, your market, and your hotel that will increase guest engagement and create loyal followers.
- Online Review Management: Responding to online reviews is critical to any hotel’s success and our online review management solution ensures that all of your online reviews are responded to in a timely manner by our client success team, without the emotional influence of a hotel level response.
- Digital Advertising: Getting your message in front of your future guests at the right time is critical and is only a fraction of the cost of traditional print advertising. Re-target guests that previously visited your website, put your hotel’s ads in front of guests who are booking airline travel to your city, and even target mobile devices of guests staying in your competitor’s hotels. No matter what you need, we have an affordable solution for you.
“Hiring a team that organically understands our business was critically important to us when considering which agency was best suited to help us with our social media and online reputation management needs,” said Ramada Kissimmee Gateway General Manager Andy Schiavone. “Partnering with 11 Interactive Media means partnering with hospitality veterans that have sat in our seat, walked in our shoes, and uniquely understand what our team experiences each and every day. Utilizing their full service marketing solutions will allow my team and I to focus on delivering incredible guest experiences while feeling assured that our online reputation is in trusted hands.”
ABOUT 11 INTERACTIVE MEDIA:
11 Interactive Group, http://www.11interactivemedia.com, is a full service digital marketing agency located in Orlando, Florida specializing in the hospitality industry. Our suite of digital marketing and advertising solutions are designed specifically for hoteliers, by hoteliers. We allow hotels to focus on providing world-class service to the guests that are physically in their hotel while we help to promote their online image, drive guest loyalty, and increase guest engagement before, during, and after the guests’ stay.
ABOUT RAMADA KISSIMMEE GATEWAY HOTEL:
The Ramada Kissimmee Gateway is a 500-room resort style hotel featuring over 8,000-sqft of flexible event space located just one-mile from the main entrance to the Walt Disney World® Resort. The hotel features two outdoor pools, a restaurant, bar, recreational amenities, and complimentary shuttle transportation to Orlando’s world-class theme parks. Just minutes from the Ramada Kissimmee Gateway is shopping, dining, entertainment, and one of the newest and most advanced performing arts centers in the world, the Dr. Phillips Center for the Performing Arts. Ramada Kissimmee Gateway provides good old fashioned southern style hospitality with a twist of magic that makes dreams come true while creating memories sure to last a lifetime.
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