A third-party audit of existing franchise owners earns Spring-Green World-Class Franchise® certification
Plainfield, Ill. (PRWEB) October 29, 2015
An August 2015 survey of existing Spring-Green franchise owners has earned the franchisor the World-Class Franchise certification from The Franchise Research Institute. A confidential, third-party auditor of franchises, The Franchise Research Institute was established in 2002 to study and promote high standards of excellence throughout the franchise industry.
Jeff Johnson, founder of the Franchise Research Institute, said, “Spring-Green understands the importance of the partnership between franchisor and franchisees and relies on unbiased data to make decisions, which helps to maximize franchisee sales and profitability. Spring-Green’s willingness to share this ‘look behind the curtain’ provides a level of transparency in their franchise that is critical for franchise candidates.”
Current Spring-Green franchise owners were asked to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication. In all, 10 key metrics that are crucial to franchisee success were examined in the survey. Seventy-four percent of Spring-Green franchise owners responded, with 98% giving a positive rating to the overall quality offered by Spring-Green.
Additional survey responses from Spring-Green franchise owners indicated:
- 100% of survey participants gave a positive grade to the helpfulness of their franchisor’s field representatives.
- 92% gave a positive grade to the ongoing training and support supplied by the franchisor.
- 94% gave a positive rating to the overall communication between home office personnel and franchisees.
- 98% gave a positive rating to the quality of the products and/or services received from their franchisor.
This kind of third-party evaluation provides prospective franchise owners essential insight into whether or not Spring-Green is the right move for their business future. The World-Class Franchise seal is prospective franchise owners’ best assurance that Spring-Green is a good investment. Not only does the designation indicate that Spring-Green communicates openly with franchise owners and treats them with respect, but also that Spring-Green involve franchisees in decisions and takes direct action to address issues if and when they arise.
Steve Downin, owner of Right-of-Way-Turf-Ornamental and a Spring-Green franchise in Columbus, Ind., and his business partner, attorney Jeff Rocker, know how important third-party validation is when considering a franchise. “I looked at the franchise information and disclosures; I read reviews,” Rocker said. “I looked at everything from SBA loan default rates for Spring-Green franchises to forums, discussions and root groups to Angie’s List. I couldn’t find anything that led me to believe Spring-Green was anything other than an upstanding and honest and reputable company.”
“Spring-Green received their certification as a World-Class Franchise because of our strong business model and outstanding support of franchise owners,” said James Young, Spring-Green president. “We understand that high levels of franchise owner satisfaction is good for all of our business.”
For more about Spring-Green’s franchise satisfaction results visit:
About Spring-Green Lawn Care
Founded in 1977, Plainfield, Illinois-based Spring-Green Lawn Care has been delivering lawn and tree care services nationwide for over 38 years. Its service is centered on the beautification of residential and commercial customers in middle-class and affluent neighborhoods and communities. Spring-Green is an attractive opportunity for entrepreneurs and existing green industry business owners who want to align themselves with a business model that has proven economic resilience, healthy profit margins, industry leading business and marketing intelligence, recurring revenue and retirement and succession planning. For more information, visit http://www.springgreenfranchise.com.
About the Franchise Research Institute®
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation. FRI’s World-Class Franchise opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For the original version on PRWeb visit: http://www.prweb.com/releases/2015/10/prweb13047927.htm