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Chick-fil-A in Commack offers ‘mom valet’ service

Chick-fil-A in Commack offers the parent's valet service,

Chick-fil-A in Commack offers the parent's valet service, which allows drive-through ordering and eat-in dining with table service. Credit: Chick-fil-A

Chick-fil-A in Commack now offers an incentive for parents of young kids to visit the restaurant.

Officially called “parent pay and park,” the service dubbed mom valet — though dads are allowed, too — allows a parent with kids in the car to order at the drive-through window. Once she informs the employee she needs the service, she parks the car and enters the restaurant to find a table set up for her family, with high chairs or booster seats as needed. Once she and the kids are situated, an employee will deliver their food to the table.

The Hicksville location doesn’t offer parent’s valet, though it’s planning on it sometime during the new year. The Port Jefferson Station location, the first to open on Long Island, does not have the service.

Chick-fil-A spokeswoman Kim Hardcastle said that approximately 250 of the 1,900-plus locations offer valet service.

“Many parents are also utilizing the Chick-fil-A One app,” she said, “as a way to pre-order and prepay for their meals, so they can pickup and go, or even pickup and enjoy their meals in the restaurant.”

The app Chick-fil-A One lets users order and pay ahead by phone and skip the line by offering a new online pickup designation at the counter. The app also offers a customized menu by retaining past orders and offers free food the more it’s used.

Chick-fil-A opened the Commack and Hicksville locations in early November, bringing approximately 280 jobs to the area. Each location is about 5,000 square feet and features reclaimed wood and subway tile accents as well as light fixtures made from recycled Coca-Cola baskets. They both offer drive-through, free Wi-Fi and a two-story play area for kids.

Chick-fil-A, 656 Commack Road, Commack, 631-499-1280

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