Superstorm Sandy knocked down Verizon wires in my back yard. Since March 2013, I have called four times to ask Verizon to remove or fix these items. I even went to their yard on Glen Cove Road and talked to the gentlemen there. But the wires are still hanging.-- Peter Harding, Glen Cove
After Sandy tore through these parts in late October 2012 -- Harding said his road was without power for three weeks -- National Grid arrived to repair the poles and lines it owns.
But the crew told Harding they couldn't remove the remaining damaged lines because those belonged to Verizon. By the time Harding contacted us, 18 months had passed since the storm -- and the two sets of wires were still hanging from utility poles at the edge of his backyard.
One, several yards long, lay in large loops, an arrangement he feared posed a hazard to neighborhood children as they navigate from yard to yard.
Harding said he would be glad to haul the lines away himself, but he wasn't about to disconnect either one.
The morning after we contacted Verizon, Harding left us a message: The company had sent an inspector who, after an examination, said a crew would be dispatched in the next day or two. Later that same day, Harding returned home to find the work had been completed.