Airports in the New York area did not fare well in a customer survey conducted by J.D. Power. Here is how the biggest North American airports scored:
Scores for 19 'mega' airports
Newark Liberty and JFK airports both scored below the national average for airports of their size.
Scores for 24 'large' airports
LaGuardia ranked last among airports of its size in the survey.
You can read more about the customer satisfaction survey here.