To our users:

Some of our customers, particularly those who own an iPad 1 and who have a previously installed version of the Newsday app, are having issues with installing our iOS 6 optimized app.

We are troubleshooting the issue and trying to pinpoint which combination of factors -- device, iOS version and WiFi or 3G -- is causing the issue.

In the meantime, please try this as we believe it should fix the loading screen issue:

1) Delete the Newsday app altogether.

2) Then do a hard shutdown of the iPad so the unit is completely off.

3) Restart the iPad and download and install the Newsday app again.

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If you continue to have problems, please email us at or call 1-877-545-4834. Thanks for using the Newsday app.