Long Island

Patient care at LI hospitals

Josephine Watson, a food service worker, prepares a

Josephine Watson, a food service worker, prepares a beverage and snacks for a patient from the hospitality cart at Glen Cove Hospital in Glen Cove. (Aug. 14, 2012) Photo Credit: Newsday / Karen Wiles Stabile

Long Island hospitals score among the lowest nationally in how satisfied patients are with their experience, a situation that could now cost them big money.

Josephine Watson, a food service worker, prepares a
Photo Credit: Newsday / Karen Wiles Stabile

Josephine Watson, a food service worker, prepares a beverage and snacks for a patient from the hospitality cart at Glen Cove Hospital in Glen Cove. (Aug. 14, 2012)

Nurse Manager Grace Ebinger, right, gives an inspirational
Photo Credit: Newsday / John Paraskevas

Nurse Manager Grace Ebinger, right, gives an inspirational reading to the staff in east wing of Mather Hospital. (Jan. 30, 2013)

Dennis Calbi, 70, of Carl Place, speaks with
Photo Credit: Barry Sloan

Dennis Calbi, 70, of Carl Place, speaks with Senior Vice President of Patient Care Services Maureen Gaffney, center, and Chief Quality Officer Monica Santoro at Winthrop University Hospital in Mineola. (Aug. 20, 2012)

(L-R) Patti Conners visits her mother, Mildred McMahon,
Photo Credit: Newsday / John Paraskevas

(L-R) Patti Conners visits her mother, Mildred McMahon, of Port Jefferson, at Mather Hospital in Port Jefferson. (Jan. 30, 2013)

Nurse Manager Grace Ebinger, far right, gives an
Photo Credit: Newsday / John Paraskevas

Nurse Manager Grace Ebinger, far right, gives an inspirational reading to the staff in the east wing of Mather Hospital. (Jan. 30, 2013)

Nurse Manager Grace Ebinger, far right, back to
Photo Credit: Newsday / John Paraskevas

Nurse Manager Grace Ebinger, far right, back to camera, gives an inspirational reading to the staff in the east wing of Mather Hospital. (Jan. 30, 2013)

Mather Hospital in Port Jefferson has initiated a
Photo Credit: Newsday / John Paraskevas

Mather Hospital in Port Jefferson has initiated a series of measures to help increase patient satisfaction scores. (Jan. 30, 2013)

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