Don Rodgers, Suffolk’s head of information technology, last week gave lawmakers an unusually blunt response when asked how often county computers are being replaced.
“When they roll over and die,” Rodgers said. “At some point, they kick and they are not going to work.”
Until 2005, the county replaced desktop units every three years, then lengthened their use to five years. Since 2010, the county had replaced units on an “as needed” basis, according to legislative analysts.
In their budget report, the analysts warned the current policy has led to “computers remaining in operation long past their practical and effective life cycle” creating “inefficiencies with staff workflow and downtime,” a particular concern in public safety and revenue producing agencies.