A new initiative by Huntington Town to provide residents increased electronic access to government received a handful of requests in the week after it went public, but town officials say they’re hoping it will soon catch on.
Town spokesman A.J. Carter said last week the town had received 20 requests from the public since March 1 through “Huntington@Your Service,” a new system that allows residents to file requests and access town information through the town’s website or on a smartphone.
Two YouTube videos, one on the general use of the system by town Supervisor Frank Petrone, and the other demonstrating the use of the smartphone technology by Councilman Mark Cuthbertson, have each attracted more than 100 views.
The new program was announced in early February, and underwent a period of in-house testing until this month’s launch. Carter said the town had processed 978 requests through the system since early February, when officials started using the system internally to work out last-minute bugs before the launch.
“It’s just a much easier, more intuitive way for people to interact with their government,” he said.
The system is the result of a year of research after a request by Cuthbertson for the town to develop a smartphone app, according to a statement issued by the town.
The app can be found in the Apple iTunes store, while the online version can be found at the town’s website, huntingtonny.gov. An Android version of the app is to become available in several weeks, according to the town.