Representatives of the state Department of Financial Services continue to visit locations in Nassau County to help homeowners, renters and business owners with insurance-related issues stemming from damage caused by superstorm Sandy.
The department’s representatives can meet with residents inside the agency’s Mobile Command Center Saturday from 10 a.m. to 6 p.m. in Cedar Creek Park, Merrick Road in Seaford.
Residents and business owners who need assistance with their insurance coverage can speak individually with a financial services department representative able to answer storm-related questions about homeowners’, renters’ and business owners’ insurance coverage. Residents should bring copies of their insurance documents, payment records and correspondence with their insurer.
Representatives can answer questions about the insurance claims process, help residents seek resolution with an insurer, help residents obtain release of insurance money from their bank, file an official complaint against an insurer and provide information on local, state, and federal relief programs.
Individuals unable to visit the help center but needing assistance can call the department’s storm assistance consumer help line at 800-339-1759.
The hotline is operated seven days a week from 8 a.m. to 8 p.m.