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Cell, Internet, phone service spotty post Sandy

Flooding, like here at the South Street Seaport,

Flooding, like here at the South Street Seaport, and power outages have caused poor service for cell phones, Internet and land lines. Credit: Getty

Power outages and flooding caused by Hurricane Sandy disrupted cell services on Tuesday resulting in spotty coverage for mobile phones, land lines and Internet services.

Verizon said that storm surge resulted in flooding at several central offices that hold telecom equipment in Lower Manhattan, Queens and Long Island "causing power failures and rendering back-up power systems at these sites inoperable."

It did not give an estimate as to how many people were affected but said that customers served by these central offices will experience "a loss of all services" including television, Internet and traditional telephone services.

It said that some customers may experience intermittent busy signals for non-emergency calls.

Sprint Nextel said it was seeing outages at some cell sites because of the power outages across all the states in Sandy's path including New York.

T-Mobile USA said that "customers may be experiencing service disruptions or an inability to access service in some areas, especially those that were hardest hit by the storm."

AT&T said it was experiencing some issues in areas heavily affected by the storm.

Several Time Warner Cable customers in Brooklyn said that their Internet, television and phone services stopped working Monday night but were back again by Tuesday morning.


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