The M15 Select Bus Service on First and Second avenues is speedy, but it falls far short on being accessible, according to Upper East Side Councilwoman Jessica Lappin, whose office Monday released a report grading the line.
With an overall grade of B-, the report was compiled based on rider complaints, staff observations and news stories.
“It can be a great thing for our community, but we aren’t there yet,” Lappin said in a statement.
The MTA, meanwhile, defended the line, arguing that it has accomplished its goal of making rider commutes faster.
Here’s a breakdown of the categories the report examined and the grades given:
A- for Speed: Trips are faster by 19 percent.
C- for Accessibility: More than half of the seats require riders to climb one or two steps, aisles are too narrow and stops are too far apart.
C for Tickets: In Lappin’s district, 10 percent of ticket machines were out of service, and machines are too close to the curb.
B for Enforcement: Riders were issued $100 fines even when ticket machines weren’t working. Trips slowed for ticket inspections.