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NewsNew York

MTA slashes more than 100 customer service numbers down to one: 511

amny

amny

Whether you’ve lost your purse on the bus, are having trouble with your MetroCard or are trying to figure out which subway to take, there’s now a single, simple number to call to get answers.

The MTA has reduced its 117 customer service numbers down to one phone number — 511 — which can be used for all transportation information.

Callers can speak their requests to an automated system, which directs all calls.


Follow reporter Marc Beja on Twitter: @Marc_Beja

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