Straphangers just aren’t getting what they deserve on the weekends.
Weekend trains were late nearly 30 percent of the time, according to a citywide survey released yesterday by the New York City Transit Riders Council.
And service could further suffer later this year, as the MTA plans to schedule 10 lines to run a minute slower on weekends. The cut would save $5.5 million and impact 2.8 million riders, agency documents show.
“People are just going to find the subway a lot less useful,” said Andrew Albert, the chair of the council, which conducted the survey on four weekends last October and November in response to rider complaints about poor service.
Weekend trains are currently scheduled to arrive every four to 12 minutes during peak day hours, with the No. 7 and L arriving the most frequently and the Nos. 2 and 3 the least. However, the survey found that 59 of 214 trains were at least four minutes behind schedule, the standard used by the MTA to define late trains.
“They want to raise the fare, and take away student MetroCards, but they’re not giving good service,” said Charlotte Campbell, 26, a Manhattan rider.
NYC Transit officials agreed with the committee that a barrage of construction work has particularly hurt weekend service, but said it is necessary to keep the system safe. The agency’s data from last November found that 10 percent of trains came later than expected.
Separately, the committee’s survey found that signs detailing how to navigate the diversions were often missing or out of date, with 58 percent of the 15 stations lacking posters on the platform level.
Transit spokesman Charles Seaton said they are reviewing the report’s findings and began testing a less confusing diversion sign last weekend.
Taneish Hamilton contributed to this story.
The subway lines with the highest percentage of trains arriving more than four minutes late:
D - 45 percent, or 20 out of 44
E - 28 percent, or 11 out of 33
N - 22 percent, or 8 out of 36
Source: Permanent Citizens Advisory Committee to the MTA