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Glitch overcharged some Thruway drivers

The Harriman Toll plaza along NYS Thruway I-87

The Harriman Toll plaza along NYS Thruway I-87 in Harriman, NY. on Feb. 15, 2013. Credit: Times Herald-Record / Steve Borland

An electronic glitch resulted in 35,000 state Thruway travelers being overcharged over a recent 22-day period, officials disclosed Thursday.

The error affected drivers who use the E-ZPass payment system and who entered the toll road northbound from its intersection with State Route 17 in Woodbury, Orange County (Exit 16). Those drivers were overcharged a "small amount," officials said.

Because of the glitch, the system "incorrectly logged the entrance point" for those E-ZPass customers, Thruway spokesman Dan Weiller said.

The error began Aug. 14 and continued through Sept. 5.

The state Thruway Authority wouldn't disclose the precise amount that was overcharged but said that it already had credited the E-ZPass motorists who were overbilled. Customers should see the credit by next month's E-ZPass billing statement.

Cash customers weren't affected.

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