"Spider-Man: Turn Off the Dark" stars Reeve Carney and Patrick Page braved the cold in front of the Foxwoods Theatre last night to sign autographs and tell ticket holders personally that the evening performance of the trouble-plauged musical had been canceled late that afternoon in order to work out safety issues for the high-flying show.
Though the box office had e-mailed ticket holders at 5:30 p.m., not everyone got word in time before arriving at the theater. "I read this morning that the matinee was canceled but that the show would be on tonight," fumed Lou Esposito, 47, of Valley Stream. "I had seven people coming to see the show."
Though a choice of refunds or tickets to a future performance were being immediately offered, out-of-town audience members were not much mollified. "Are you serious?" demanded Mem Stahley of Rockledge, Fla. The cast had gotten word at about the same time as theatergoers, said Zane Carney, the star's brother and a musician in the show.
Reeve Carney's concern and disappointment were palpable. Dressed in his Act Two Spider-Man jacket, he credited Page, who plays supervillain Green Goblin, with the idea of coming out to personally break the news to audience members.
"There's no good way to tell an 8-year-old they won't get to see Spider-Man," Page said, "but it's a little better if Spider-Man or the Green Goblin comes out to explain it to them."
Earlier in the day the Kelly family of Nesconset was undeterred when they arrived at the theater to find out that the 2 p.m. show was canceled.
They opted for a credit and will get tickets online for a later date, said Lynn Kelly, who came to see musical with her husband, John, and their two children, Jack, 10, and Davis, 8.
"We're still excited," Lynn Kelly said after reading the notice on the theater door that announced the show's cancellation. "I'm sure they'll get the glitches out by the time we come back."
With Maria Alvarez