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Letter: Fiat Chrysler buyback justified

FILE - In this March 4, 2014 file

FILE - In this March 4, 2014 file photo, the 2015 Jeep Renegade is on display at the Geneva International Motor Show in Geneva, Switzerland. Fiat Chrysler Automobiles on Thursday, July 30, 2015 raised its revenue forecast after strong sales in North American and a recovery in the European market boosted second-quarter profits by 70 percent. North American sales volumes were up 8 percent, boosted by the Jeep Renegade and new Chrysler 200. (Sandro Campardo/Keystone via AP) Credit: AP

Fiat Chrysler could face record expenses to get potentially defective Ram pickups and older Jeeps off the road, because the company mishandled many rounds of recalls ["Fiat Chrysler settlement includes vehicle buyback," News, July 28].

Following my comical experience with the Jeep Grand Cherokee gas tank recall, I applaud the National Highway Traffic Safety Administration's requirement that Fiat Chrysler buy back some vehicles.

I have a 1996 Grand Cherokee. The recall provides that Chrysler will install a trailer hitch to protect the fuel tank. I waited four months for parts, then when the dealer removed the chassis bolts, one snapped.

The dealer told me drilling it out would take two hours at a cost of about $250 with tax. Seriously, these chassis bolts are under a nearly 20-year-old, off-road vehicle that has seen salt and sand. Are they really expected to just spin right out of the vehicle? I refused to pay. The dealer refused to do the work.

Now I have no recall repair, and ironically, one of the bolts that holds the gas tank's protective skid plate is gone!

William Spitz, Setauket


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