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Letter: Unhappy waiting for Able-Ride buses

Devin Fernandez, who is blind, and his dog,

Devin Fernandez, who is blind, and his dog, Skittles, prepare to board a Suffolk transit bus near his West Islip home on Tuesday, May 31, 2016. Suffolk County Accessible Transit service for the disabled has been expanded to nearly everywhere in the county using $5 million in federal and local funds. Credit: James Carbone

Nassau Inter-County Express and its Able-Ride service need to better accommodate disabled customers [“NICE bus funding passes,” News, Aug. 3].

Wait times for me and other customers I’ve talked with have dramatically increased over the past several months. On a recent Friday, I waited three hours past my pickup window of 3 to 4 p.m. I live close to the Able-Ride base in Garden City, and fortunately the van took me home from Stop & Shop right away with no wait.

Some customers don’t live close to the base, and it takes longer to get home because of other stops.

Able-Ride needs to find a way to buy more buses or better maintain the buses it has. This has to be done without cutting driver salaries or raising the transportation rates. Many Able-Ride customers are disabled and have fixed incomes or work only part time.

Waiting for more than three hours is unacceptable. One solution could be to make Able-Ride part of the Metropolitan Transportation Authority again.

Jason Schager, Williston Park


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