If you plan on flying this holiday season, you may spend more time waiting in the airport than you intended. Here are some tips if your flight is delayed.
- At the first sign of a serious mechanical problem, call the airline to have it “protect” you on the next flight out. If the problem leads to a cancellation, you are already confirmed on a new flight and can just print a new boarding pass.
- If you miss your flight connection — or bad weather causes delays — get in line to speak to a customer service representative. But also call or tweet the airline directly.
- There are more to airline lounges than free drinks and light snacks. The real secret to the lounges is that the airline staffs them with some of its best — and friendliest — ticket agents. The lines are shorter and these agents are magically able to find empty seats.