NEFCU opens its first Nassau branch without tellers

NEFCU has opened its first branch in Nassau County with interactive video teller machines and no tellers on the premises.

The 2,000-square-foot branch is located at the Levittown Mews Shopping Center on Hempstead Turnpike in Levittown.

The credit union opened a similar branch in Deer Park this summer. That branch is in a shopping center that also includes a Starbucks and CVS.

It opened its first branch without tellers, on East Main Street in Bay Shore, last year.

NEFCU said all future branches will operate under the new model.

Members using an interactive teller machine can interact through a video screen with a live teller at NEFCU headquarters in Westbury.

The remote teller can deposit checks and dispense cash and perform other standard teller duties.

The video machines can also be used as a standard ATM.

NEFCU processed more than 14,000 transactions through the interactive teller machines in 2017, the credit union said Tuesday. That figure includes the Bay Shore and Deer Park branches as well as an interactive machine used for training in Westbury.

NEFCU’s Levittown branch staff includes a manager, supervisor and other representatives.

Uniondale-based Flushing Financial has a similar service at some of its branches, including in Uniondale. The branch in Flushing, Queens, also has staffers there.