Starbucks closing all 'Pick up' stores on Long Island and nationwide

Starbucks plans to close its Pick Up stores in 2026.

The announcement was made by Brian Niccol, Starbucks' CEO and chairman, during its Q3 2025 earnings call Tuesday.  

Starbucks Pick Up stores first launched in 2019, designed exclusively for mobile orders with no dine-in option, according to the company.

"We found this format to be overly transactional and lacking the warmth and human connection that defines our brand," said Niccol during the earnings call. "We have a strong digital offering and believe we can deliver the same level of convenience through our community coffeehouses with a superior mobile order and pay experience."

Niccol added that the company would continue mobile orders at regular stores, as they account for 31% of all orders.

There are several Starbucks Pick Up locations on Long Island, including in Greenvale, Setauket-East Setauket and Holbrook. There are 80-90 Pick Up stores total across the country, according to the chain.

Starbucks was founded in 1971 in Seattle. There are now more than 40,000 stores globally, according to the company.

On Tuesday, the company reported a domestic net revenue increase of 2% year-over-year to $6.9 billion.  Operating income decreased to $918.7 million year-over-year from $1.4 billion from June 2024 to this past June, according to the company.