SupplyHouse.com opens Nevada distribution center for next-day delivery
Melville-based SupplyHouse.com employee Emily Fitzgibbon checks shipments at the firm's former Farmingdale office. Credit: David L. Pokress
A Melville plumbing supply e-commerce company that sprang from a century-old family business is opening a facility in Reno, Nevada, that will expand the footprint of its next-day delivery service, the company said Tuesday.
SupplyHouse.com announced in a news release that it plans to hire about 30 people to staff its new 190,000-square-foot call and distribution center in Reno, which supplements distribution centers in Cranbury, New Jersey, and Columbus, Ohio.
A company spokeswoman said the leased Reno facility had a "soft opening" in May and is ramping up hiring.
The company said that the new facility would allow customers in select locations in California, Nevada, Arizona, Utah, Idaho, Oregon and Washington to receive next day delivery on in-stock items.
"We’re extremely excited for the significant service improvements our new Reno, Nevada, location will provide to our customers, especially those on the West Coast," Fernando Cunha, chief operating officer, said in a statement. "Our time in transit to the West Coast has historically been 3-5 business days. We will now be able to serve the majority of our West Coast customers in one day."
The e-commerce company, founded in 2004, employs 231 people overall, including 108 in Melville. The company evolved from a plumbing business started in 1917 by the great grandfather of current company president Josh Meyerowitz, the spokeswoman said.
In May 2016, the company transferred its distribution operations from a 70,000-square-foot facility in Farmingdale to Cranbury, and in August of that year moved its headquarters from Farmingdale to Melville.
The exterior of the SupplyHouse.com building in Farmingdale, seen on May 21, 2014. Credit: Barry Sloan
Cunha said SupplyHouse.com also will extend the hours of its call center operation, from 8 a.m. to 6 p.m. to 8 a.m. to 9 p.m., all New York time, "which will better serve our entire customer base."
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