LIRR: Ticket machines restored after systemwide outage

The entire ticket machine system went down around 6 a.m.,... — The entire ticket machine system went down around 6 a.m., the LIRR said. Credit: Howard Schnapp

By Joan Grallajoan.gralla@newsday.com JoanGrallaJanuary 10, 2022

All Long Island Rail Road ticket machines went back into service at about 10:45 a.m. on Monday, after the entire system went down at around 6 a.m., prompting the railroad to assure customers they would not be charged higher onboard fares, the MTA said.

The outages began at around 1 a.m., and then spread, forcing customers to choose between buying their tickets once they were aboard or using the MTA e-TIX app.

The technical issue that caused the breakdown has been resolved, and was not due to the cold weather, the railroad said.

By Joan Gralla and Ted Phillips

joan.gralla@newsday.com JoanGralla

Joan Gralla is a general assignment reporter who also covers parks, flood control and Holocaust restitution. She's a former Reuters correspondent who covered politics, economics and markets.

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