Letter: Lost wallet on the LIRR
The Long Island Rail Road has reported increased ridership and record on-time performance figures. (Jan. 23, 2012) Credit: Craig Ruttle
This is regarding "Smooth operator" [News, March 7] about the Long Island Rail Road's Gabrielle Rodriguez and the work she has done in upgrading customer relations.
I commend her work, but not everything at the LIRR, particularly in lost and found, is a success story. I realized when I got off the train that I had left my wallet on the seat. It contained $600, a new monthly ticket and the usual other items. I immediately called lost and found.
They told me to file a report, so I asked the LIRR to call the conductor so I could meet the train at the next stop. The LIRR refused to even call. They said they do not do that.
I get off in Bellmore; I was on the 5:19 p.m. The last stop on the train is Wantaugh, the very next station. I could have driven there and met the conductor in minutes.
Rick Katz, Bellmore
