What to do if you're robbed on your trip
Always file a police report when theft is suspected. Credit: iStock
You're winging your way across Europe, having the time of your life, when you make a simple mistake. You set your bag down as you slurp an extra-large gelato and, before you know it, your bag is gone. Unfortunately, today's the day you tucked your passport, credit cards and extra cash in your bag instead of in your money belt.
Odds are this won't ever happen to you. But if it does, these tips can make even this worst-case scenario a minor bump in your European adventure.
DON'T PANIC First of all, take a breath. Panic clouds your judgment. And don't beat yourself up: Even the most careful traveler can get ripped off.
ASK FOR HELP If you're in a country where little English is spoken, enlist the help of a local English-speaker in making phone calls or explaining the situation to police.
FILE A POLICE REPORTFind a police officer and report the theft or loss. Having a police report may help with replacing your passport and credit cards, and is a must if you file an insurance claim for a lost rail pass or expensive travel gear.
USE THE INTERNET Get online to find contact details for the nearest U.S. embassy and your bank, retrieve information you have stored electronically or solicit help from folks back home.
REPLACE YOUR PASSPORT This is your top priority. Without a passport, you can't leave the country, and you'll find it difficult to check in to a new hotel or receive wired funds. To replace your passport, you'll need to go to the closest American embassy or consulate. A replacement passport costs $140 and can generally be issued within a few days - faster if you make a good case that you need it right away. If you don't have the funds, the embassy will help you contact someone at home who can wire money directly to the embassy.
CANCEL DEBIT AND CREDIT CARDS Within two days, cancel your lost or stolen debit and credit cards (limiting your liability to $50) and order replacements. Their 800 numbers don't work overseas, so call the global customer-assistance centers collect. Your bank can generally deliver a new card to you in Europe within two to three business days.
