Apple pulls update for iPhone operating system
Apple Inc. pulled an update for the iPhone operating system after the new software caused some people to lose cellular service.
After rolling out the latest version of its iOS 8 mobile software earlier yesterday, Apple withdrew the update when customers experienced dropped cellular service so they couldn't make calls. The fingerprint reading Touch ID feature also wasn't working after the update, according to some customers.
"No service on my iPhone after iOS 8.0.1," said one Twitter user. "DO NOT UPDATE," said another.
Apple said that it had received reports of the issues with the update, which is called iOS 8.0.1.
Customers can still use iOS 8, which was released last week.
"We are actively investigating these reports and will provide information as quickly as we can," Trudy Muller, a spokeswoman for Apple, said. "In the meantime, we have pulled back the iOS 8.0.1 update."
The pullback adds to the snafus Apple has experienced with the iOS 8 mobile software since it was released last week.
Popular applications made by Facebook Inc., Dropbox Inc. and others have been crashing more frequently.
Customers also have complained about having to delete photos, videos and apps to make room for the new software.
And reports have proliferated on social media sites that Apple's new big-screen smartphones are prone to taking on a slight curve after sitting on them or being forcefully bent.
Its shares fell less than 1 percent to $101.75 at the close in New York.
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