Executive Suite: Doug Matz, Riverhead
Doug Matz, owner and president of Flanders Heating & Air Conditioning in Riverhead, has gone solar on the roof of his company, and his workers stay in touch with the office wirelessly. (Oct. 12, 2011) Credit: Randee Daddona
His business may not have the "wow factor" of an Apple or Starbucks, says Doug Matz, owner of Flanders Heating & Air Conditioning. Most of his customers aren't going to "put in a new furnace and bring company down to see," he says.
Still, he runs his business with big-guy approaches, such as offering ongoing training for employees, sending managers to leadership seminars, spotting and visiting top-performing contractors around the country with an eye to analyzing and adapting their approaches.
Matz, 48, grew up working in his family's business, Matz Heating & Air Conditioning, which was sold in 1999 to a division of Lennox International Inc. Matz stayed on as Northeast district manager.
In 2004 he bought the Flanders company in Riverhead, a "friendly competitor." He's updated technology, created a service department, increased staff and overseen a sevenfold revenue increase.
Sarra Sounds Off, Season 3, Ep 3: Top football teams in action, fantasy update and plays of the week Gregg Sarra sounds off on the Northport and Half Hollow Hills East matchup, plus Tess Ferguson has an update on the high school fantasy football standings and Jared Vailuzzi has the plays of the week.
