AT&T attributes mass 911 outages in 3 states to fiber cuts made by 'third parties'
This photo taken Sept. 25, 2025, in Jackson, Miss. shows a blank screen on a phone while making a 911 call which resulted in a dial tone, during a 911 systems outage across Mississippi and Louisiana. Credit: AP/Sophie Bates
JACKSON, Miss. — Mass 911 outages that swept across parts of Mississippi, Louisiana and Alabama on Thursday afternoon were caused by fiber cuts made by “third parties," according to a statement from AT&T.
Initial reports of outages were circulating around 2 p.m. in Mississippi. By 4:45 p.m., AT&T reported service had been restored in all three states.
“911 service continues to operate normally across previously affected areas in Louisiana, Mississippi and Alabama," the AT&T statement said. “We understand how important these services are and apologize to our customers for the inconvenience.”
AT&T also said the outages were “at no time statewide," contradicting some reports from local authorities.
Sarra Sounds Off, Season 3, Ep. 6: Top football teams in action and soccer playoffs roundup Gregg Sarra sounds off on Farmingdale vs. Massapequa and the battle between Longwood and Floyd, plus Michael Sicoli recaps some of the playoff soccer games, an update on the high school fantasy football standings and the plays of the week.
Sarra Sounds Off, Season 3, Ep. 6: Top football teams in action and soccer playoffs roundup Gregg Sarra sounds off on Farmingdale vs. Massapequa and the battle between Longwood and Floyd, plus Michael Sicoli recaps some of the playoff soccer games, an update on the high school fantasy football standings and the plays of the week.
