Family: Woman denied CPR wanted no intervention

SACRAMENTO, Calif. -- A woman who died after a nurse at her elder home refused to provide CPR had chosen to live in a facility without medical staff and wanted to die without life-prolonging intervention, her family said yesterday.

Lorraine Bayless' family said in a statement to The Associated Press that it does not plan to sue the independent living facility where the 87-year-old woman died last week.

A 911 tape recounts a dramatic conversation between a dispatcher and a nurse who refused to cooperate with pleas for someone to start CPR as firefighters sped to the scene. In the 7-minute, 16-second exchange, the dispatcher insisted the nurse perform CPR or find someone willing to do it.

The home's parent company said in a statement that the employee interpreted company policy wrongly when she declined to offer aide.

"This incident resulted from a complete misunderstanding of our practice with regards to emergency medical care for our residents. Glenwood Gardens is conducting a full internal investigation," Brookdale Senior Living said, adding that the employee was on voluntary leave during the process.

City fire officials say Bayless did not have a "do not resuscitate" order on file at the home. Her family said, however, "it was our beloved mother and grandmother's wish to die naturally and without any kind of life-prolonging intervention."

Glenwood Gardens is an independent living facility, and company officials say no medical staff is employed there. The woman who identified herself as a nurse to the dispatcher was employed at the facility as a resident services director, the company said.

The nurse's decision prompted multiple state and local investigations at Glenwood Gardens in Bakersfield.

The California attorney general was "aware" of the incident, said a spokeswoman, Lynda Gledhill. Bakersfield police were trying to determine whether a crime was committed when the nurse refused to assist the 911 dispatcher looking for someone to start CPR.