Should airlines bag carry-on charges?
Most U.S. airlines restrict passengers to one 40-pound carry-on and one personal item. The problem is people who carry on too much stuff. Seventy-two percent of those answering a survey by the U.S. Travel Association said that one of their top frustrations with flying had to do with "people who bring too many carry-on bags through the security checkpoint." Credit: Handout
Imagine paying $25 to check your bag, then arriving at the gate to hear the agent offer a free drink coupon to anyone willing to let the airline check their carry-on -- at no charge.
This happened on a Delta Air Lines flight from Minneapolis to Seattle recently. The flight was full. Flight attendants sensed there would be a battle for overhead space. Rather than risk delaying the flight, they took pre-emptive action and got lots of takers.
Are you fuming yet? Maybe you're gloating, if you're one of those who figured out that the way to avoid paying a checked-bag fee is to take the bag to the gate and count on the airline running out of space.
"There's something very broken here," says Jay Sorensen, president of IdeaWorks, a consulting firm that advises airlines on ways to boost money earned from things other than ticket sales. "Something has to give."
Airlines will either get serious about enforcing their one-carry-on-per-passenger rules or find other solutions, he predicts. Does that mean more will follow Spirit Airlines' model of charging for all baggage, checked and carry-on? Not likely.
Louisiana Sen. Mary L. Landrieu introduced legislation in Congress in November to protect travelers from excessive bag fees. If passed, it would require airlines to allow one checked bag and one carry-on at no charge.
Landrieu says there's justification, given testimony by Secretary of Homeland Security Janet Napolitano that checked-bag fees have boosted Transportation Security Administration screening costs by $260 million a year because so many people are taking carry-ons.
Most U.S. airlines restrict passengers to one 40-pound carry-on and one personal item. The problem is people who carry on too much stuff. Seventy-two percent of those answering a survey by the U.S. Travel Association said that one of their top frustrations with flying had to do with "people who bring too many carry-on bags through the security checkpoint."
A more sensible solution is for airlines to study the policies of U.K. discount airlines easyJet and Ryanair. They begin by enforcing the rules -- one carry-on per passenger. If you bring more than one carry-on, easyJet will charge you $38 to check that piece at its airport service desk, and $60 if it has to be checked at the gate. Ryanair has a similar policy.
