Simplus Announces New Solution Services Team Charged with Maximizing the Value of Salesforce for Customers

Simplus creates a new Solution Services department designed to provide customer-centric, personalized solutions to complex digital transformations.

SALT LAKE CITY (PRWEB) May 09, 2018

Simplus, the leader in Salesforce Quote-to-Cash, has created a Solution Services group to help give customers innovative solutions across their entire business, tailored just for them. Solution Services is available for companies who have unique business challenges and perhaps aren’t simply an out-of-the-box implementation. The Solution Services team has the expertise to identify problems and then design personalized solutions to ensure each client can maximize Salesforce to achieve its digital transformation.

The Solution Services team is comprised of Yaron Wilf, managing director; Erich Rusch, director; and Carolyn Adams, practice manager. The team has expertise in Service Cloud, CPQ, Sales Cloud, Field Service Lightning, Community Cloud and deep industry expertise in several verticals. Collectively, the Solution Services group brings more than 30 years of consulting experience.

That deep industry and domain expertise is aimed at business outcomes, not just configuration. By getting involved early on in the process, Solution Services can dig deep to understand pain points, short-term and long-term goals, technical challenges and other obstacles that require special attention. From that initial activity, a complete transformational strategy is developed that will leverage Salesforce to meet the desired outcomes. This is all done in conjunction with the Delivery team to be as efficient and timely for businesses as well as customers.

“Solution Services provides an experienced and critical eye to each client and how they engage with their customers across the business. We develop innovative solutions that increase customer loyalty and maximize the value businesses get out of Salesforce,” Wilf said.

This additional service provides clients with innovative solutions across the entire business — realizing the full value of their Salesforce investment.

For more information about Simplus and its Solution Services team, please contact 1-833-SIMPLUS or email amyc(at)simplus(dot)com.

Salesforce CPQ and others are among the trademarks of Salesforce.com, Inc.

About Simplus
Simplus is a Platinum Salesforce Partner and an industry leader in Quote-to-Cash implementations. We provide enterprise-wide digital transformation across the entire Salesforce ecosystem through advisory, implementation, change management, custom configuration and managed services. Guided by the mantra “Success Simplified,” we use leading cloud solutions to help companies achieve a strategic vision, improve performance and increase value to stakeholders. With more than 2,500 clients and a customer satisfaction rating in the top 1 percent of all Salesforce partners, Simplus helps companies improve, innovate and grow. For more information about Simplus, please visit http://www.simplus.com.

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